Online Only | Fast Australia Wide Delivery | Free freight for orders over $99

Shipping Policy

Can I click and collect? 

No. SupportBrace is an online only outlet. We offer fast Australia-wide delivery, safe and easy online payment and the best quality and price guaranteed. 

If you are unsure which brace is best suited to your needs, please seek advice from a qualified healthcare professional.

How much does shipping cost?

  • Standard shipping flat rate is $11.90 Australia wide. 
  • Free Australia wide shipping for orders $99 or more.

When are orders shipped? 

  • All orders received before 1pm on a standard business day will be processed and leave our warehouse on the same day.
  • Orders received after 1pm will typically be shipped the next business day.
  • Orders placed on a weekend or a public holiday will be processed the next business day.

When will I receive my order?

Orders will be delivered approx. 2 business days after they have left our warehouse. A link will be provided via email to enable tracking of your delivery for all orders.

  • Metro delivery is approx. 1-2 days.
  • Rural/regional delivery is approx. 2-3 days depending on service delivery locally.

Orders to PO Boxes are delivered by Australia Post and may be delayed due to COVID restrictions in place by Australia Post.

If you have any questions regarding delivery of items, please contact Customer Care at info@supportbrace.com.au.