Shipping Policy

Can I click and collect? 

No. SupportBrace is an online only outlet. We offer fast Australia-wide delivery, safe and easy online payment and the best quality and price guaranteed. 

If you are unsure which brace is best suited to your needs, please seek advice from a qualified healthcare professional.

How much does shipping cost?

• Standard shipping flat rate is $11.90 Australia wide. 
• Free Australia wide shipping for orders $99 or more.

When are orders shipped? 

• All orders received before 1pm on a standard business day will be processed and leave our warehouse on the same day.
• Orders received after 1pm will typically be shipped the next business day.
• Orders placed on a weekend or a public holiday will be processed the next business day.

When will I receive my order?

Orders will be delivered approx. 2 business days after they have left our warehouse. A link will be provided via email to enable tracking of your delivery for all orders.

• Metro delivery is approx. 1-2 days.
• Rural/regional delivery is approx. 2-3 days depending on service delivery locally.

If you have any questions regarding delivery of items, please contact Customer Care at info@supportbrace.com.au.